Privacy Policy

Last Updated: April 26, 2026

Introduction

JB Group, LLC dba FFL Media (“FFL Media,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://www.fflmedia.com or engage with our services.

Information We Collect

We may collect the following information:

• Name
• Email address
• Phone number
• Company or business name
• Billing and payment information, processed through secure third-party providers
• Information submitted through website forms, service requests, or communications
• Technical data such as IP address, browser type, device information, and usage data

How We Use Your Information

We use your information to:

• Respond to inquiries and provide customer support
• Deliver consulting, training, website, and digital support services
• Send service-related communications, including SMS messages where consent has been provided
• Coordinate appointments and provide updates related to your request
• Maintain internal business operations
• Improve website functionality, performance, and user experience

SMS Communications and Consent

By providing your phone number and opting in through our website, you consent to receive SMS messages from FFL Media (JB Group, LLC) related to your inquiry, including responses, follow-ups, appointment coordination, and service-related updates.

Consent is obtained through a website form where users must select an unchecked SMS consent checkbox prior to submission.

Message frequency varies. Message and data rates may apply.

Consent to receive SMS messages is not required as a condition of purchase.

You may opt out at any time by replying STOP. For assistance, reply HELP.

No Sharing of Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories of information collected exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Limited Service Provider Disclosure

We may share limited information with service providers, such as CRM platforms, hosting providers, communication tools, and payment processors, solely to operate our business and deliver services. These providers are required to safeguard your information and may not use it for their own marketing or promotional purposes.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality, analyze website traffic, support internal analytics, and enhance user experience.

You may adjust your browser settings to refuse cookies. Some features of the website may not function properly if cookies are disabled.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we take reasonable measures to protect your information, no method of transmission or storage is completely secure.

Your Rights and Choices

You may request to:

• Access the personal information we maintain about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of email communications
• Opt out of SMS communications at any time by replying STOP

To exercise these rights, contact us at [email protected].

Data Retention

We retain personal information only as long as necessary to provide requested services, comply with legal obligations, resolve disputes, and enforce agreements.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If such information is identified, it will be deleted promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

International Data Transfers

Your information may be processed and stored on servers located in the United States or other jurisdictions where our service providers operate.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

Contact Information

JB Group, LLC dba FFL Media
Attn: Privacy Policy / Legal
10161 Charissglen Lane
Highlands Ranch, CO 80126
Email: [email protected]